I can customize orders. If you would like a specific bead or stone, contact me with a picture and you will get a response as soon as possible.
Payments must clear within 7 business days. If the payment doesn’t clear, I will cancel the order If you decide to cancel your order, please contact me within 48 hours of your purchase. You will receive a full refund. Any other cancellations will not be refunded.
USPS Priority Mail. Free Domestic Shipping International -Fee Shipping occurs Monday – Friday. Payment must be cleared prior to shipping. No exceptions Product Turnaround: Products take an expected 3 days to create. Once they are created they will be shipped out. The entire process takes approximately 10 business days. Rush Product Options: If you would like to receive any of my products sooner than the 10 day lead time period, please email me at [Siobhank188@gmail.com]. Rush orders cannot be guaranteed, but depending on current work load, I will see what I can accommodate.
Refund & Exchange Policy
Refunds and exchanges will ONLY be processed within 30 days of the date of purchase. **Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping. In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process an exchange. If damage occurs during delivery, I will be happy to try and attempt to recreate the original piece. However, many of my pieces are one of a kind and recreating may not be possible.
Questions or Comments: Please email me at the email address below and I would be glad to accommodate you.