Michelle's Magickal Emporium's Policies

Introduction

I enjoy working WITH my clients to bring them what is needed, with the highest possible level of energy, in a timely manner.

Payment Policy

I accept PayPal only. Paypal accepts all major credit cards without having to sign up for an account.

Shipping Policy

I generally ship within 48 hours of payment being received. Custom Orders are an exception to this. I ship via USPS First Class Package Service. If another method is needed, or faster shipping is required, I will work with you to make that happen. You will receive a tracking number after I ship, so that you will always know where your package is.

Refund & Exchange Policy

Within 24 hours, refunds are easily handled, and require only a 10% cancellation fee. After 24 hours, when your product has already been shipped, a return must be requested. This may require additional fees, including a 10% cancellation fee, and return shipping. No returns are accepted without authorization. There are always special circumstances, and I will work with you as much as possible to find an amiable solution for us both. Communication is key.

Other Policies

I do not sell to the European Union. At this time, I am unable to comply with their internet business rules. I apologize for any inconvenience.

Contact Information

I can be contacted any time through my website: www.MichelleHawksong.weebly.com