Mama Bleu Designs's Policies
Hi! Welcome to Mama Bleu Designs and thanks for stopping by today! I take great care in creating items that you can proudly give as a special gift or keep to enjoy for yourself. All my items are exclusively designed by me and are handmade especially for you!
All forms of payment must be received and cleared prior to shipment. No exceptions. California residents are required to pay CA Sales Tax.
All orders are shipped to the address listed on your account unless you notify me differently. All "made to order" purchases are final and cannot be canceled or returned. Custom orders may take up to 2-4 weeks to complete and all ready-to-ship items will be sent out within 3-5 business days of receiving the payment for your purchase. If you need your custom order earlier than my regular time line please contact me so we can talk. I ship orders through USPS priority mail which generally takes 2-5 days. Should an item arrive damaged, please contact me! I am happy to ship items as gifts to other addresses. Please let me know the specifics and I'll be glad to do that for you.
Refund & Exchange Policy
Since my items are personalized occasionally a spelling mistake is made. If this is my mistake I will gladly make a new items for you and ship it ASAP at my expense. If the mistake is yours I ask that you please purchase a replacement. Exchanges must be made within 5 days of receipt and the buyer is responsible for the costs of shipping both ways. I will not refund the shipping-to-you cost. This only applies to "ready-to-ship" orders. Refunds are given only in the event of items damaged during shipment. Item must be received and in perfect condition before refund is issued. You will be refunded purchase price minus aftcra fees. Custom orders are NOT returnable. It is my goal to provide you with a positive shopping experience and a handmade item that you love and cherish. If I fall short in this please contact me directly so I can find a solution to the problem.
Custom Orders are welcome! Do you see something you like but want different colors, different words? Let’s chat!
You can contact me at email@example.com You can also find me here as well: PINTEREST: www.pinterest.com/mamableudesigns TWITTER: www.twitter.com/mamableudesigns FACEBOOK: www.facebook.com/mamableudesigns INSTAGRAM: @mamableudesigns