Introduction

I make one off products from sustainably harvested and environmentally friendly materials, and while on occasion I will make multiple of our product, if materials permit, because the unique nature of wood and patinaed metals, no two products are ever the same. I will always try to clearly state if a photo of the product is the actual product for sale, or if you will receive one that is identical in form, but may vary in aesthetics, due to the material used. If you purchase one of multiple items, I will send you a photo of the actual piece I propose to send before sending it. Will I do have the ability to create custom pieces or to customize an existing piece, materials available will determine the final look of the piece, but I always aim to please.

Payment Policy

Prepayment is required in full before we ship or commence customization of any product. We except returns for all unused merchandise, except customized products, returned within 30 days of delivery, for any reason. With the exception of damage in transit or substantial misrepresentation of the product, the buyer is responsible for return shipping.

Shipping Policy

We will do our best to ship within 24 hours of purchase and always within 48 hours. Delays may occur with carrier holidays and closures. Buyers are responsible for shipping charges associated with purchases. In the event shipping charges change after payment has already been completed, we will pay the difference in the shipping charges. With the exception of damage in transit or substantial misrepresentation of the product, the buyer is responsible for return shipping.

Refund & Exchange Policy

Returns - We except returns for all unused merchandise, except customized products, returned within 30 days of delivery, for any reason. With the exception of damage in transit or substantial misrepresentation of the product, the buyer is responsible for return shipping. Exchanges - Because most of our items are individually created, we do not have the ability to offer exchanges.

Contact Information

If you have any questions about a product or policy, please feel free to reach out before making a purchase or having us customize or ship a product.

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