Payment Policy

I accept Paypal payments only. I require payment in full for custom work before I begin the process of creating your piece.

Shipping Policy

Packages will be sent to the address given at Paypal checkout. Please check all info for accuracy. Thanks! All items unless otherwise noted, are shipped USPS first class mail- If you desire other shipping methods, PLEASE contact me BEFORE purchase so I can research fees for you! We ship internationally. The buyer is responsible for any customs fees. Purchase price will be marked on the customs form. I will not and cannot falsify customs forms- if you are unsure of the duties/customs fees, please contact your postal service before purchase. Once the package has left my possession, I have no control over the mail; I do my very best to ensure that your item will get to you in time, but I am not responsible for a lost package; do let me know if you haven't received you package so we can investigate. Please contact your local postal office and your regional customs office with the customs number sent via the shipping email if your item has not arrived within 21 business days. If you have sent an item to another party as a gift you must let them know to expect an overseas package as many of these are returned unclaimed. If your International package has not arrived within 8-10 weeks of shipping I will ask you to help me with filing the insurance form if insurance is allowed for your country. Your receipt is always available for you to print under "purchases" from your account. There is no available tracking for orders shipped outside of the US except for the super-expensive global priority mail.

Refund & Exchange Policy

No refund or exchanges. Please do not wear in water, as it could ruin the handmade item.

Contact Information

We can be reached by email luisamadeleine@hotmail.com for further questions.

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