Lemon Cucullu's Policies
PLEASE NOTE: ♦ All items are photographed in natural light and every effort is made to represent their true color. Please keep in mind that images may vary depending on screen settings. Please do not hesitate to contact me if you need any clarification on item descriptions. SHIPPING: ♦ Most items will ship within 1-3 business days after payment is received. (Non-payment transactions will be canceled after 48 hours.) ♦ Most items are shipped via USPS 1st Class Mail. Upgrades are available as requested. Insurance and additional add-ons may be purchased at the current USPS rate. ♦ Most domestic orders ship with USPS Tracking at no additional charge. ♦ International buyers are responsible for any customs fees/taxes. REFUNDS: • If you are unhappy with the item, I will gladly offer a refund (minus fees and shipping). Just contact me within 3 days of receiving shipment. • Items must be returned in their original packaging and in original condition. • Return shipping fees are the responsibility of the buyer. • Custom order items cannot be returned. OTHER INFO: ♦ I'm happy to accommodate requests for custom work, just send me a message! ♦ Crochet items may become compressed in shipping. A little reshaping may be necessary upon arrival at their destination. ♦ All items are made in a smoke free home. We are pet friendly but my work room (where I design, create, store, and package all items) is an animal free zone.
Refund & Exchange Policy