Introduction

Care instructions Lani + Hay beaded bracelets are handmade using a variety of precious and/or semiprecious stones. When putting on your bracelet, roll gently over your hand, taking care not to stretch the string. Although we use the highest quality string, over-stretching may break the bracelet. Avoid getting your bracelet wet as water can weaken the thread and damage the beads. Remove bracelets before showering, swimming, or using a hot tub. When washing hands, it’s best to remove bracelets, but we know this isn’t realistic (especially given the current times), so, we recommend gently pushing your bracelets up your wrist slightly to avoid contact with water. Avoid contact with perfume, lotions, soaps, makeup, and shampoo as these can cause discolor

Payment Policy

Payment for an item in full is required before the item ships. We offer payment plan options, however, the item will not be shipped until all payments are made in full.

Shipping Policy

We strive to ship orders within 1-3 business days, but due to customization options, it may take up to 10 business days. We will communicate processing/shipping time directly with customer if it will be over the typical 1-3 business days. Shipping Delays: USPS has been experiencing increased delays. We will do our part to get items out the door fast, and will provide tracking info so that you can track your item in transit.

Refund & Exchange Policy

All items are made to order and as a result, returns and exchanges are not accepted. However, we will do everything that we can to resolve issues with your order. Please reach out to discuss.

Other Policies

Wholesale availability>>>> For wholesale inquiries please reach out to [email protected]. Sizing details>>>> All Lani + Hay bracelets have a standard size of 7.5”, unless otherwise noted in description. If you need a smaller or larger sized bracelet, please mention it in the order notes. Gift Wrapping & Packaging >>>> Lani + Hay bracelets are carefully and beautifully packaged in small mesh drawstring pouches. We are happy to accommodate additional packaging or gift wrapping needs upon request.

Contact Information

[email protected]

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