LA Fuelling Facades Leather Masks's Policies
Welcome to LAFuellingFacades, I create all my own patterns, and do all the leather work by hand, there is no machine work involved. I have made over 1300 masks and love what I do. Customs are welcome.
Pay Pal accepts all forms of credit cards, your payment information is never seen by myself. Payments must be made in full before item ships. Custom or made to order items have to be created, but payment is required in full before any leather is cut.
USPS Priority mail shipping is standard for my shop. You get tracking and insurance, along with Signature Confirmation. This protects both of us in the shipping process. If you prefer a different shipping service, please contact me.
Refund & Exchange Policy
Returns are accepted within 8 days of receiving, you must contact me for return authorization number. Item must be is perfect condition for item price refund. No original shipping or return shipping is refunded. If the item is damaged then a refund price reduction will be incurred. The item needs to be able to be resold, so pack it like it came to you for your item price refund.
I take care of my clients, today tomorrow or years from now. My masks are a part of me and if you have an issue, just let me know.
I prefer you contact me through this site for a visual record. I only accept phone calls from 1-3 pm M-F but if I am busy in the shop the phone gets last priority.