Payment Policy

Payment required before shipping. Custom orders require a Non-Refundable Deposit of 50% prior to making. Balance is due upon completion before shipping.

Shipping Policy

Free shipping to USA address only. I currently do not offer International shipping. I ship USPS - least expensive way possible.

Refund & Exchange Policy

Refunds or Exchanges are handled on a case by case basis. No Refunds are offered on Digital Items. Customized order are not Refundable or Exchangeable.

Other Policies

For each baby hat, dress, or afghan that is sold, a like item is donated to a Charity. I also donate Scrapghans to a shelter as I make new items for sale the extra yarn is transformed into a warm hug. Have a special Charity - let me know and I will donate to them a like item that you purchase.

Contact Information

If you have any other questions, please email:

Return to Store Contact Knots4UbyMe