Payment required before shipping. Custom orders require a Non-Refundable Deposit of 50% prior to making. Balance is due upon completion before shipping.
Free shipping to USA address only. I currently do not offer International shipping. I ship USPS - least expensive way possible.
Refund & Exchange Policy
Refunds or Exchanges are handled on a case by case basis. No Refunds are offered on Digital Items. Customized order are not Refundable or Exchangeable.
For each baby hat, dress, or afghan that is sold, a like item is donated to a Charity. I also donate Scrapghans to a shelter as I make new items for sale the extra yarn is transformed into a warm hug. Have a special Charity - let me know and I will donate to them a like item that you purchase.
If you have any other questions, please email: firstname.lastname@example.org