Kentshire Studios's Policies
This are my general policies. They may change depending on issues or problems developing.
I accept Paypal,. Please make sure that you complete that payment process when ordering an item. If payment is not received within two days I will send you a friendly reminder about it, unless I've had a hard day then it might be three days. Any items not paid for within 7 days time will be relisted, somewhat sadly. If for some reason you need to cancel your payment, please try to contact me within a day or two so I wonder why, and cancel the transaction.
I ship using the U.S. Postal Service. shipping insurance is available upon customer request. If you would like insurance, please let me know in the "Message to Seller" box. I do my best to ship all purchases 1-3 days after the payment clears. If for some reason there is a delay I will contact you and let you know.
Refund & Exchange Policy
I will do my best to package an item safely, but cannot be responsible for shipping errors after the item has left my hands (damaged, lost, etc.). If your item is lost or damaged, please let me know so I can send you the shipping insurance receipt so you can file for reimbursement with the USPS.
Contact Kentshirestudios@gmail.com if you have any questions or want to cheer me on.