Introduction

I strive to provide excellent customer service so if you have any questions or concerns about anything please don't hesitate to contact me.

Payment Policy

Please pay with PayPal within 24 hours of purchase.

Shipping Policy

I ship USPS first class for smaller items and priority mail for larger items. To help reduce, reuse and recycle, I try to reuse shipping boxes whenever possible.

Refund & Exchange Policy

There are no refunds on custom or customized items or for earring for hygienic reasons. If items are damaged during shipping a replacement will be provided as long as damage is documented (to provide to USPS for reimbursement). Returns on other items maybe done on a case by case basis.

Contact Information

For any further questions or inquires you can email me at katiemadecrafts@gmail.com

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