Jodie's Canvases's Policies
my policies are pretty simple: Read the descriptions of my items and the instructions on how to order to ensure your order transfers to me with all the information needed. My processing time is a standard 3-5 business days to ensure adequate time to finish your order. I will update you accordingly if I finish your order sooner.
Payment policies are simple: once you place your order and the transaction transfers over to me I will begin your order. Please pay with a credit/debit card or paypal account. I do not accept checks. I only accept cash for local pickup options.
Please allow 3-10 days for your order to ship in the US (depending on your state). Tracking information will be sent for you to have to track its progress. For international 7-21 days or MORE depending on the country and customs.
Refund & Exchange Policy
You have 24 hours to cancel your order. After that period your order will be processed. All of my products are made completely by hand from start to finish. I do NOT give refunds once the package has left my door and is in the hands of the post office carrier.
CUSTOMIZATION is welcome! please contact me in regards to the item you would like and the changes you would like made or a completely separate custom order.
If you have any questions about my policies, shipping, exchanges/refunds, or an item, please contact me. email me at: firstname.lastname@example.org