Jennifer Helene Home's Policies
Above all else, I want your experience with me to be positive! If there are any questions or concerns please feel free to contact me.
Payment is required before any work is completed.
All orders ship within 5-7 business days via USPS. If you need something sooner, please contact me & I will try to work with you!
Refund & Exchange Policy
I gladly accept returns & exchanges. Please contact me within 7 days of delivery. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
International buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.