Introduction

J'adore Couture creates custom couture dog clothing to fit all size Pets. Each couture original is meticulously designed with the highest quality fabrics, crystals and accessories. My exclusive designs are created with a limited quantity, generally less than four similar but not identical designs. J'adore Luxe Couture designs are not created from automated manufacturing. I draw each design, create a pattern to your pets measurements and make each garment by hand. Every J'adore Couture garment is custom-made to your specifications. Measuring your pet accurately is imperative. J'adore Luxe Couture is NOT responsible for measurement errors. Please contact J'adore Luxe Couture with any questions regarding measurements. Because your purchase is custom-made garment to your specifications, all sales are FINAL and NOT RETURNABLE and/or REFUNDABLE. DELIVERY DATES are "estimated" at the time the order is placed. Orders may take longer based on fabric/trim/ ordering, design, etc. Rush orders are available for an additional additional charge.

Payment Policy

Payment must be received prior to garment creation and before fabric and materials are ordered or any work is done. J'adore Couture accepts all major credit cards through PayPal. You do not need to join PayPal to process your payment.

Shipping Policy

SHIPPING CHARGES ARE NON-REFUNDABLE DOMESTIC ORDERS J'adore Couture ships via priority US Mail with tracking and insurance. If Free Shipping is offered, it will be shipped via USPS First Class Shipping. Insurance may be added to your order for an additional charge. Please note that J'adore Couture does not assume responsibility for uninsured packages that are lost or stolen in the mail and does not assume responsibility for shipping errors made on behalf of the shipping company. J'adore Luxe Couture is not responsible for damages incurred during shipping. Delivery times are not guaranteed. Please allow extra time for larger orders. The risk of loss and title for all merchandise ordered from J'adore Luxe Couture pass to the recipient once the merchandise is delivered to the shipping carrier. J'adore Luxe Couture is NOT RESPONSIBLE FOR POST OFFICE/SHIPPING DELAYS. If an item is essential, express mail is available. Fed Ex is also available. Orders made with date contingent requirements will be shipped whether it will arrive by that date or not. Rush orders are available for an extra charge. FedEx, Expedited and overnight shipping are also available. Please contact J'adore Couture for details and shipping rate increase. Or select the appropriate selection in the shipping upgrades section when ordering. . INTERNATIONAL ORDERS: J'adore Couture Boutique uses the United States Postal Service®. International Shipping Charges vary per country and weight of package. All duties and/or import charges are the responsibility of the recipient.. Due to delays in customs, delivery may be extended in receiving your package once shipped. J'adore Couture IS NOT RESPONSIBLE for Customs/Postal lost/delayed packages. Tracking on international shipments is unavailable once submitted to the shipper. J'adore Couture is NOT responsible for tracking on international shipments. Please contact your local customs/postal office for assistance. It is recommended that All international orders add Registered Mail to their shipping. With the USPS, tracking is unavailable once the item is received by the carrier. With Registered Mail, it is logged at every point in the system and can be traced.

Refund & Exchange Policy

CANCELLATIONS, REFUNDS, RETURNS, OR EXCHANGES All J'adore Couture Boutique garments are custom-made to each order and to your specifications/measurements Because your purchase is custom-made, all sales (including shipping charges) are FINAL and NOT RETURNABLE and/or REFUNDABLE. CANCELLATIONS: Orders cannot be cancelled once it has been placed. Please review all policies before making your purchase. J'adore Couture Boutique does NOT assume responsibility for measurement errors. All garments are measured and re-measured prior to shipment against your ordered measurements. All shipping/garment costs for re-making/re-shipping a new order to new measurements will be the responsibility of the buyer. TERMS AND CONDITIONS. The use of Jadore Couture Boutique and the shop policies for the sale of any goods and services, is governed by Jadore Couture Boutique shop policies agreement. By using and purchasing from jadore couture boutique you acknowledge that you have read the Shop Policies Agreement and the disclaimers and caveats contained, and that you accept and will be bound by the terms thereof. J'adore Couture Boutique Shop Policies may be amended at any time without specific notice to you. The latest Shop Policies/Agreement will be posted, and you should review these policies/agreement prior to purchasing from jadore couture boutique INDEMNIFICATION By your purchase of J'adore Luxe Couture garments/products, you agree to defend, indemnify and hold completely harmless J'adore Luxe Couture from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the products purchased on http://www.J'adoreLuxeCouture.etsy.com/.

Other Policies

FAQ'S J'adore Couture Boutique garments are handmade and will vary slightly. If a trim, embellishment, fabric or ribbon is unavailable or has been discontinued, a similar product will be substituted. J'adore Couture Boutique is not responsible for any injuries resulting from garment use. Please supervise your pet at all times. A proper fit is important for safety, measure with care. ~~~~~~~~~~~~~~~~~~~~~~~~ GARMENT CARE INSTRUCTIONS: To preserve the exquisite appearance of your pets new item, care for it as you would any fine garment. ~~~~~~~~~~~~~~~~~~~~~~~~ COLOR: Every effort possible is made to accurately photograph and show garment colors in each photograph in the listing; however due to color differences among computer monitors, J'adore Couture Boutique cannot guarantee that the color you see on your screen is the exact color reproduction of the garment photographed. Color may also vary slightly between fabric dye lots. ~~~~~~~~~~~~~~~~~~~~~~~~ © COPYRIGHT INFORMATION: Designs, photos and descriptions of J'adore Couture Boutique are protected by copyright. They may not be duplicated, copied, reproduced or published without the permission of J'adore Couture Boutique. All rights are reserved

Contact Information

I may be contacted by email at [email protected] for any questions or concerns. I try to get back as soon as I can, please allow 24 hours due to time changes etc.

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