jolene rose's Policies
Welcome to jolene.rose! My name is Shonna and all of our bullet jewelry is hand crafted by me. All pieces are made from once fired bullet slices from .45, .40, and 9mm casings. Thank you so much for your interest in our handmade jewelry here at jolene.rose!
Payments processed via Paypal. Payments must be made in full before any items will ship. If payments are not processed within 72 hours, orders will be canceled.
Orders will be shipped within 3-5 days via USPS. If you have express shipment needs, please let us know. We will try our best to accommodate your requests!
Refund & Exchange Policy
We do our best to make sure our customers are happy! If you find that your item is damaged in any way, please contact us within 48 hours of receipt of your order and we will make sure to exchange your item(s) within 7 business days. If you receive an order that is just not what you expected, we will gladly refund your order once we receive item(s) back. Please contact us within 48 hours if you decide the item just isn't for you. We allow 7 days for items to be returned. Shipping charges will not be refunded.
Colors of swarovski crystals may vary slightly based on your monitor/resolution, etc. We do our best to display items as you would see them in person.
If you have any questions or concerns, we can be reached at firstname.lastname@example.org