J. L. Theuerkauf 's Policies
Payment is required before shipping. Custom orders require a 50% deposit before work commences with the remaining 50% due before shipping.
Shipping on already made items will be within 5 business days. Shipping for custom orders may take up to 4 weeks. All items ship in the least expensive method via USPS. $5 Flat Rate shipping on all orders.
Refund & Exchange Policy
Exchanges can be made within 10 days of receipt. Refunds will be given for all ready made items that are unworn with all original tags. Custom orders can be refunded up to 50%. I will do everything I can to help resolve any possible issues. Your satisfaction is my highest priority.