JEM Designs's Policies
Payment Details Payment through PayPal or Credit/Debit Card Payment due at time of purchase.
Shipping Information Most items will ship within 3 business days after confirmed payment has been made. In regards to Photo, Prints, Artwork please allow 1 to 2 weeks for shipment. As most of these items are made up as your order is placed. In most cases I should be able to have it out the door within 1 week. I will keep you posted on your shipment. Not responsible for lost, stolen or misdirected items. All items shipped with delivery confirmation to address provided. If you would like to add insurance to your order this will be an additional charge. Please contact me ASAP if you would like this option added and I can inform you of the extra charge.
Refund & Exchange Policy
Refunds & Exchanges You have 14 days from date of purchase if there is a problem with your order. Please contact me if you have a problem with an item. I will work something out with you if possible. I really do want you to be satisfied with your purchase. Great care is taken to package items to protect them during shipping.
Additional Polices and FAQs All items are handmade so no two are identical unless they are prints of my Artwork or Photography. Please allow for slight variances and possible one of a kind items. All items are made in smoke free pet free environment. Each listing states the type of materials and metals used for that item. Please be aware of your own metal or other sensitivities as I will not be responsible for any allergic reactions. Please be aware that colors may vary slightly from actual piece to what is shown on computer. Sale of Artwork does not transfer copyright. Artist retains all copyright privileges and protections. That means you can own the actual artwork but not the copyrighted image that's still mine. Artwork may not be cut and pasted, published, copied, or reproduced in any way without written permission of the artist. All Artwork is signed on the back. I reserve the right to change or alter these policies at any time.
Joyce McEachron Prairie du Sac, Wisconsin Joyce.McEachron@gmail.com