Hook & Needle Lace's Policies
Welcome to Hook & Needle Lace. All of the items that I post are handmade by me. I have been knitting and crocheting for over 30 yrs and it is one of my passions in life. Once I start on a project there is no telling how I might change it up, so a lot of my items are one of a kind, as I don't write down the changes that I have made. My biggest goal is that I will have customers that love their lace!
I accept payment through Paypal only. All items will ship once payment is made.
All items will ship within 3 business days after payment is made. I am willing to ship USPS, UPS or Fed Exp. depending on what my customer wants. All cost for shipping will be listed. I am willing to ship internationally; however, that is fairly new for me.
Refund & Exchange Policy
If you receive your purchase and are not happy, I will happily refund your money, minus shipping, within 2 weeks of purchase.
If you have any questions about any item in my shop, please email me at firstname.lastname@example.org