Payment Policy

For custom made items, payment is due before the item is made. You will be updated through the whole process of your item being made.

Shipping Policy

Shipping is normally a flat rate of $4.50. It never goes beyond that. Everything is packaged carefully to arrive in perfect condition.

Refund & Exchange Policy

I will do refunds/exchanges on pre-made items if it comes damaged in the mail. I do not do refunds/exchanges on custom made items. You will have a week to seek a refund/exchange on pre-made items if damaged in transit.

Contact Information

If you have any questions, please do not hesitate to contact me. I’m always open to answering any questions you may have. hiddenacresfarming@aol.com

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