Hevener & Co.'s Policies
Hevener Figurines have been collected by animal lovers for many years. We ship world-wide and we love getting pictures of our work in your home! We are often asked to repair or restore antiques and collectibles and we can custom-paint our figurines to match a special pet you might always want to remember. >>> Save money by ordering two at a time. We can usually send two figurines per box for the same cost of shipping just one.
PayPal is our favorite method of payment. If you have another idea, let us know and we will try to work with you. Because our products are hand-made, and sometimes customized, all sales are final. If damaged, we will replace the item for you,or give a credit on another item in our store.
Customer pays for shipping and we use USPS.
Refund & Exchange Policy
All sales are final.
Our phone number is Pennsylvania (717) 664-5089. Monday to Friday. 9 AM - 9 PM EST.