CopperKettleCollective's Policies
Introduction
Thank you for choosing The Copper Kettle Collective! We strive to make our customers happy. Please ask as many questions as you need to. Our products are organic and hand made in the South Bay area of Los Angeles. We also make our jams as party favors, just ask.
Payment Policy
Payment is required upon purchase. For special and case orders a deposit of 50% is required.
Shipping Policy
All products except special orders ship within two business days. Should you need an item faster just ask! We do LARGE orders, please convo us for details. We use the USPS, should you need a different shipper please convo us and be prepared for a change in shipping charges. We charge just what it cost to ship to you!
Refund & Exchange Policy
We do not offer refunds on our products, why would you want to return something so beautiful, lol! That being said, if an item is damaged by us or if their is a manufacturing defect we will replace the product and make it right.
Contact Information
Contact us at HerCopperKettle@gmail.com