Heavenly Handmade Dolls's Policies
Hi there, welcome to my shop. I make dolls and softies with lots of love. I believe that giving the gift of something hand-made, especially something you've made with your own hands is priceless and the recipient is likely to treasure that gift forever!
I accept every major credit card via PayPal. Even if you do not have a PayPal account you can pay for your purchase through the site with a credit card.
Shipping Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times United States: 2-10 weeks Europe: 2-10 weeks I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund & Exchange Policy
I only offer refund if item is broken. I want you to be happy with your purchase and therefore strive to do work of the highest quality. All sales are final and I cannot offer refunds or exchanges. If you have any questions about an item, please feel free to convo me before purchasing! I am happy to answer questions.