Gruffwood Studios's Policies

Introduction

I'm Nate Walker, and I hand-craft leather goods of supreme quality. In fact, I'm so confident of the durability of my goods that I offer a lifetime guarantee on everything I make.

Payment Policy

I accept all payment types.

Shipping Policy

Most of my goods will be shipped out within 2 weeks of ordering.

Refund & Exchange Policy

I gladly accept returns! Just contact me within: 14 days of delivery Ship items back to me within: 21 days of delivery I don't accept exchanges, but please contact me if you have any problems with your order. Because of the nature of certain items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders. Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.