GrigorevaKJewelry's Policies

Payment Policy

Orders will be processed when payment clears.

Shipping Policy

Processing time The time I need to prepare an order for shipping is 1-2 business days

Refund & Exchange Policy

I gladly accept returns, exchanges, and cancellations Just contact me within: 7 days of delivery Ship items back to me within: 14 days of delivery Request a cancellation: within 24 hours of purchase The following items can't be returned or exchanged • Custom or personalized orders • Items on sale Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Other Policies

Care instructions Please note, all of the findings (ear wires, chains, etc.) and charms in the jewelry are plated. Plated materials are used to keep prices lower, so jewelry is more affordable for you! In order to keep your jewelry from quickly tarnishing: - Do not expose your plated jewelry to household chemicals such as bleach, Zud or Comet. - Take off your jewelry before bathing, including washing your hands. - Don’t wear it in the swimming pool or hot tub. - Don’t expose your jewelry to a hot day at the beach or during intensive workout. Try to dress down for such sweaty occasions. - When your jewelry isn’t being worn, it is a good idea to store it in a closed container, away from other jewelry. - It's best to avoid extreme weather and moisture.