Introduction

Quality is #! I love creating things, sewing, knitting, embroidery and crochet. I do everything myself from beginning to end.

Payment Policy

For Custom made items I require full payment before I can begin your item. All Payments must clear within 7 business days. If the payment doesn't clear, I will need to cancel the order If you decide to cancel your order, please contact me as soon as possible. If you cancel after I have mailed, which is withing 24 hours of payment, I will not be able to refund your mailing charges. If I have not mailed your item and it is not a Custom made item, I can cancel the order and you'll receive a refund. Any other cancellations will not be refunded.

Shipping Policy

I mail all "in stock" items within 24 hours after I receive payment confirmation. For Custom orders I will tell you when your item will be finished & mailed after we finish discussing what you are ordering. Most regularcustom orders are finished within a day or two. My mailing charges include the actual mailing charge and a small amount for wrapping supplies.

Refund & Exchange Policy

Please contact me before attempting to return an item. Refunds will only be made if there is something wrong with the item. I take photos of each item on file so I can look back at each item if I need to re see what that item looked like when it was mailed. I also take a picture of your package so I can check back to verify the address I mailed your package to. I also keep all post office receipts so I can mail you copies if you need them. If you decide to cancel your order, please contact me as soon as possible. If you cancel after I have mailed, which is withing 24 hours of payment, I will not be able to refund your mailing charges. If I have not mailed your item and it is not a Custom made item, I can cancel the order and you'll receive a refund. Any other cancellations will not be refunded.

Other Policies

I am a very experienced with sewing, embroidery, knitting & crochet. I create my own patterns for most of the things I make. Machine embroidery is the exception, most of those are purchased patterns but I also create many them. I really want my customers to be happy with their purchases. I make everything using quality materials.

Contact Information

Contact me at: GigiSews3@gmail.com

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