Farrago Artistry's Policies
I want a good relationship with my customers. If you have a question, a comment, or a concern please contact me.
Payments are made through Paypal, using a credit card, debit card or direct bank transfer and must post within 3 days, or the order will be cancelled.
Shipping is free in the United States. Processing time: The time I need to prepare an order for shipping varies. If the order includes all in-stock items, the shipment will go out within 3 business days. Expect custom orders to take more time. Please contact me with any questions.
Refund & Exchange Policy
I will try my best to make sure my items are of the highest quality and that you are happy with your item and and your experience here. Please let me know if something doesn't meet your expectations so we can address this situation together. I gladly accept returns and exchanges Contact me within 14 days of delivery and ship items back within 30 days of delivery. I don't accept cancellations But please contact me if you have any problems with your order. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders. Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Love what you bought? Please leave me feedback! I sincerely love making customized gifts for people, and almost any item in my shop can be made to your liking. Just click the Contact Store button to get started!
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