Etruscanstudio's Policies
Introduction
Welcome and thank you for stopping by :) Etruscanstudio strives to produce quality unique handcrafted jewelry and upscaled items. Customer satisfaction is of the utmost priority, your purchase must make you happy!!! Our creations are unique and we never create two identical pieces, we want everyone to be sure they are purchasing a truly handmade, one of a king piece.
Payment Policy
Etruscanstudio accepts payment through PayPal Checkout for your convenience. All payments must be submitted in full before your order is shipped or created in case of custom orders. If paying by echeck through PayPal, please note that your check takes about 4 business days to clear. Your item(s) will be shipped once the check has cleared. Items will be shipped within 3 business days of your payment clearing. (Custom orders may take longer)
Shipping Policy
Items will be shipped First Class mail via USPS. Some items will be shipped Priority Mail, based on items value, materials used, or size. Custom orders time may vary.
Refund & Exchange Policy
If you are unhappy with your order we will gladly work with you. Refunds are accepted on all unopened, original packaged items if returned within seven days. Buyer pays postage on returned package. Refunds or accepted on any defective item or wrong item sent within seven days, must be returned in original packaging.
Other Policies
Due to the nature of handmade products there may be slight variations in images posted and actual products. Image colors may vary from computer screen to computer screen. It is Etruscanstudio's policy to repurpose, reuse or recycle materials in product design, production or packaging whenever possible. All reused or repurposed materials are thoroughly cleaned and sanitized before becoming part of Etruscanstudio creations.
Contact Information
Please feel free to contact me anytime if you have questions about your order or any Etruscanstudio creation. Cristina C. email: c.castellani75@gmail.com Phone: 415-533-1556 tweetter: @etruscanstudio Instagram: etruscanstudio