Introduction

Payment Policy

Payment must be made before the item is made and shipped. we offer several payment types through PayPal. Returned items will received full refund with cost of materials deducted.

Shipping Policy

each item has unique shipping requirements. Quilts/ cloth items will be shipped at minimum 1 week after order has been made. Beauty items (bath salts, soaps, etc.) will be shipped within 2 business days.

Refund & Exchange Policy

The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Items on sale Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Contact Information

you can contact us directly at escape2tranquility@yahoo.com.

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