Ensou Inc's Policies
*Upon purchasing, you have read and agreed to Ensou's policies* We are dedicated to providing you with the utmost positive experience with us. Communication is important in creating lasting relationships and we'd love to hear from you! Please do not hesitate to contact us for any questions, inquiries, or comments. Before Purchasing Please note that size and color representation are subject to crafting variance and may not be exact. Items are described as accurately as possible to help determine if they are right for you. If any information has been overlooked, please contact Ensou prior to purchasing. Also note that monitor settings may vary from computer to computer and may distort actual colors.
Paypal: Ensou accepts payments through Paypal. A Paypal account IS NOT needed to pay through Paypal: •Choose the paypal option during checkout •After submitting your order, click the "pay now" button. •Scroll down to see the option to pay with a credit card or debit card without having to sign up for a paypal account.
At this time, Ensou Inc., ships to locations within the United States, including Alaska and Hawaii. Regrettably we are not taking international orders at this time. All orders are sent via USPS. To keep shipping as affordable as possible, packages will be sent through first class. The risk of loss and title for all products ordered on this web site pass to you when the merchandise is delivered to the shipping carrier.
Refund & Exchange Policy
**For health and sanitation reasons, all hair clips are unable to be returned unless received broken** Please purchase seriously. For all other items, please contact us within three days of receiving your order and arrangements may be made. The cost of the original item, less shipping costs will be returned. Returned shipping is solely the customer's responsibility. Once the item is received, your account will be credited promptly.