Enchanted Kettle's Policies
I take pride in the things that I carry. From my handcrafted cold processed soaps, to my hand blended teas and incense. You can be assured that only the best ingredients are used. I do take custom orders but please keep in mind that there may be a 3-6 week processing time for your order. If you are allergic and need soap specific to you, I can do that :) Order in bulk! 5 bars for $20- a $5 savings! Message me with what you need and I will set up a custom order for you. Find us on Facebook and receive some great savings on items in my store! https://www.facebook.com/EnchantedKettle WE TAKE CUSTOM ORDERS! Need more then one? Ask me if its possible :) Though some people do not see a need for our crafts, I still strive to make the best goods possible
We accept paypal and credit cards.
Orders are normally shipped within 3 business days (I only ship Monday-Friday). If you need your item ASAP please message me and I will be sure to send your package the next day. Custom soap orders may take 3-4 weeks so please order ahead of time if you need anything for an event. If you have any questions please feel free to message me and I will be happy to help!
Refund & Exchange Policy
Refunds are available upon request. Buyer has 7 days to ship the product back and I will issue a full refund.
You can contact me through my website as well at http://www.EnchantedKettle.net