Payment Policy

Payment must be cleared before items are shipped. If you change your mind after purchase, please let me know as soon as possible. I typically start an order within the week that it was purchased depending on schedule of orders.

Shipping Policy

Most all items are shipped via USPS for 2-3 day delivery. If an item is needed sooner, please convo me first to see if I can make it in enough time and then also for me to quote you what the expressed shipping rates would be. International orders will be shipped 1st class with 10-14 day delivery after production time and does not offer a tracking number. To add tracking to international orders, please convo me for a shipping quote. Usual processing time is 7-14 days. If you need the item in 5-7 days, there will be a rush fee of $10. If you need it in less than 5 days, the rush fee is $20. A custom listing will be set up for rush orders.

Refund & Exchange Policy

If the items arrive less than what you were expecting or described, please reach out to me. Depending on the situation I may issue a full refund or an exchange. If the error is mine, I reship at my own expense.

Other Policies

When you make an order, if more information is needed or you've asked me a question that I respond to, but don't see it's been acknowledged, you have 5 days to respond before the order is cancelled. The money will not be refunded until a response has been made so that I can continue with the order or decided to issue a refund. I understand that everyone has issues that might arise after an order has been made. Please just understand that in order to keep my turn-around time down and get the supplies needed in a timely manner, I need to have the answers to questions. I've also had orders from fake profiles so if I feel the order is somehow fraudulent, the order will be cancelled as well.

Contact Information

niyeda@easy-peasyparties.com http://www.facebook.com/pages/Easy-Peasy-Parties

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