DyNamo wants to make every part of your shopping experience with us as enjoyable as possible. We do this in a variety of different ways, by not only giving our customers a multitude of choices in our inventory but also giving our customers the best service possible.
Goods will be rendered sold at the time of payment. If there is a problem with payment, item will be re-listed and result in negative feedback. Custom orders are always welcome-we just ask for half down as a deposit and to help defray the cost of supplies.
Items will be shipped promptly after payment is received, usually the next day. We offer international shipping on most of our creations, with the exception of headbands. If item does not arrive, buyer needs to notify seller immediately to offer resolve to the situation either by refunding or replacement. If item is returned back to seller due to an address error, buyer will be notified once the item is returned back to seller. Buyer will be offered to reship the item to a corrected address at the buyer's expense. Seller will invoice buyer through Paypal for additional shipping charges.
Refund & Exchange Policy
If items are lost or damaged in the shipping process, seller will make diligent arrangements with buyer to resolve loss, either by reshipping a similar item or refunding the buyer their money. ALL SALES FINAL.
We do take custom orders! All our custom orders are priced individually based on the time and supplies needed to get the job done. We will make diligent efforts to make the end product the piece of your dreams. We do this by LOTS of correspondence as well as lots of pictures. We do ask that you put half down of the quoted price, this acts as a deposit and to help defray the cost of supplies.