Hello, and thank you for shopping with DeetabyDesign. Most of my collection consists of one of a kind pieces. My designs each carry their own story and stones are chosen with the utmost of care. I am happy to customize for you, and love to rework family heirlooms to make them current and relevant. If you have a custom piece in mind, or something in my store strikes your personal creativity, I would love to work along with you to bring your piece to fruition.

Payment Policy

Payment due with 24 hours of placing order.

Shipping Policy

Shipping: Item(s) will be shipped within 1 to 2 days of payment unless a special order is required.. In special order cases, items will be made and shipped as soon as possible... I will always message the buyer with a realistic expectation on the time frame of making and shipping a special order piece. International Orders require extra time for shipping USPS (2-5 weeks). Please convo me for price quotes.

Refund & Exchange Policy

Refunds and Exchanges: No refunds but would be happy to do an exchange. Any custom order item is a FINAL sale.

Other Policies

Additional Policies and FAQs: Please feel free to contact me for anything you may be looking for or want... Questions are always welcomed! If you see a piece that you like and the size doesn't work for you, let me know and I can try to alter the size. Also if you are looking for something specific, please message me and we can work together to try and make that happen... I will do my best to make you happy! Thanks for looking at my shop! CARE GUIDE for hand crafted jewelry Store sterling silver and gold filled items in an air tight bag, (to prevent oxidation), and wash them with jewelry cleaner to prevent or remove tarnish and dirt. For Base metals, (anything not sterling or gold filled), use mild dish washing soap and hot water. Polish with soft cloth. However: do not use jewelry cleaner on pearls, opals, coral, dyed stone, or swarovski crystal. If you do so you may diminish the sparkle and color. Use plain water and a soft cloth for polishing these items. Paper Towels can scratch your stones! MORE CARE TIPS: -Do not sleep in your jewelry! I learned this the hard way -Remove jewelry before taking shower, swimming, exercise or cleaning. -Chlorine can permanently damage and discolor your jewelry. -Put your jewelry on after applying make-up, hair spray and perfume to prevent chemical damage. (ESPECIALLY PEARLS) -Don't leave jewelry with colored gems, or pearls exposed to sunlight for extended periods. They will fade. -Store jewels in boxes, pouches, soft cloth wraps or airtight plastic bags. IN SUMMARY: Inspect your handmade jewelry more often than machine made jewels. It is simple to tighten most things up with needle nose pliers. In a nutshell, Please wear with care. If your jewelry needs help, Convo me. You can mail it to me and I will fix it. Last Updated November 2, 2014

Contact Information

Deena W. Roberts Coming Instagram @DeetabyDesign Pinterest at Deena Roberts Twitter @ Roberts,Deena

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