Introduction

Debra Lee Originals is located in a small town in Utah. We use American made materials and manufacture our dresses right here in Utah. Debra has been sewing and designing clothing for over 30 years. Debra first started making heirloom quality Christening Dresses since the birth of her 1st daughter back in 1987. Wanting the finest gown possible Debra had traveled the state and contacted people outside of Utah, but was unable to find either a style she liked or the quality she wanted. She now makes clothing that someday will become a family heirloom. We treat every customer like they are a part of our family. Other companies may offer similar services, but our services come with a personal touch.

Payment Policy

Debra Lee Originals accepts PayPal, and direct payments through VISA, MasterCard, American Express, DISCOVER, Money Order or check. Check and Money Orders must clear before item(s) will be shipped (expect an additional 3 days for bank transactions).

Shipping Policy

*United States Shipping: Your Item will be processed within 3 to 5 business days , Monday–Friday! **All domestic items are shipped within 3-5 business days after they are processed. All items are shipped First Class or Priority Mail through the United States Post Office (USPS). Packages typically arrive within 3-7 business days after the 3-5 business day processing time. These are just estimated times for delivery. Debra Lee Originals has no control over the USPS and your package once it leaves our shop. This means that your package should take approximately two weeks for delivery at the very soonest. Please give yourself plenty of time to receive your Item from Debra Lee Originals. Any order refused and sent back because of shipping delays does not qualify for a refund. Debra Lee Originals ships WORLDWIDE! **INTERNATIONAL SHIPPING outside the United States: Please allow 8 to 12 business days (Mon–Fri) for delivery. Debra Lee Originals cannot guarantee shipment arrival; countries customary law and regulations vary. IMPORT DUTY & TAXES All prices are calculated in US dollars. ALL INTERNATIONAL ORDERS: IMPORT DUTY and TAXES MAY APPLY. Debra Lee Originals is not able to give exact quotes for Import Duty and Taxes prior to shipment. You can estimate your possible additional costs by clicking the following link: http://www.dutycalculator.com/new-import-duty-and-tax-calculation Please be aware that Import Duty and Taxes can be expensive. Debra Lee Originals is not responsible to pay these additional Import Duty and Taxes. Any order refused and/or returned due to unpaid Import Duty or Taxes, does not qualify for a refund.

Refund & Exchange Policy

Debra Lee Originals wants you to be completely satisfied with your purchase. Please inspect all items immediately as soon as you receive them. If you are not fully satisfied in any way with your purchase, you can return all unworn, unwashed, unsoiled, and unaltered items within 14 days for a full refund or exchange (minus shipping). All returned items must be in original packaging and have all original tags attached. Items that were offered in special promotions cannot be exchanged or refunded. If the parcel has been visibly damaged in any way, please make a note of this with the carrier and notify Debra Lee Originals immediately (within 24 hours) so that Debra Lee Originals will be able to place a claim against the courier. Please note that you will not be refunded for return postage. Shipping charges on the original order are non-refundable. Damaged or faulty items will be given a full refund minus shipping. Unfortunately, Debra Lee Originals cannot refund or exchange items that are damaged due to customer wear and tear. If you have any questions, please contact Debra Lee Originals through aftcra. RETURNS If you requested the wrong size or item and need to send it back in exchange for another size or style, a shipping charge will apply. If there was a mistake on our part, there will be no charge for sending the replacement. USE OUR MEASUREMENT CHARTS Please be sure to use our measurement charts to determine the correct size. Do not try to determine the correct size by the child's age, weight, or the size they are currently wearing in other clothing brands. Debra Lee Originals has measured each style, allowing for wearing ease. If you order according to the size matching the measurements on the size chart, you will get a good fit and will not have the extra expense of returning an item. All returned items must be unused, in original packaging with all tags and labels in their original position in order to receive a full refund. Debra Lee Originals cannot accept returns or exchanges of worn, altered, soiled, or washed articles. Item(s) must be returned in original packaging unused. Be sure to record your name, order number, and reason for the return. No authorization number is required for returns. I will then give you a full refund less the original shipping cost. You are also responsible to pay the return shipping cost to return the item. Send your return to: Debra Lee Originals 1026 East 120 South Spanish Fork, UT 84660-2304 Debra Lee Originals recommends you select a service that offers a tracking number and/or delivery confirmation. Refunds typically take 10 business days (Mon–Fri). When Debra Lee Originals receives your returned item, Debra Lee Originals will issue a credit to your card (for the item price only), within 5 business days. We do not refund the original shipping cost . Please allow additional 4-5 business days AFTER the refund is processed for the transaction to post to your bank. If you return an item a 10% restock fee will be taken off your refund. This does not include shipping which is non-refundable. EXCHANGES Mail Exchanges typically take 2-3 weeks. Contact Debra Lee Originals through aftcra. Your new item will ship within 3 to 5 business days, and Debra Lee Originals will process your refund when your returned item is received at Debra Lee Originals. When Debra Lee Originals receives your return, Debra Lee Originals will issue a credit to your card within 5 business days. Please allow an additional 4-5 business after the refund is processed for the transaction to post to your bank. As with returns, exchanged items must be unused, with all tags and labels in their original packaging. Debra Lee Originals cannot accept exchanges of worn, altered, soiled, or washed articles. SPECIAL ORDERS AND EXPRESS ORDERS A $20.00 non refundable fee will be charged for any Special order or Express order sent through USPS not including weekends. Prices will vary depending on carrier, and extra handling. RESTOCK FEE If you return an item a 10% restock fee will be taken off your refund. This does not include shipping which is non-refundable.

Other Policies

SHIPPING *United States Shipping: Your Item will be processed within 3 to 5 business days , Monday–Friday! Special or Express Orders will be sent the next day. **All domestic items are shipped within 3-5 business days after they are processed. All items are shipped First Class or Priority Mail through the United States Post Office (USPS). Packages typically arrive within 3-7 business days after the 3-5 business day processing time. These are just estimated times for delivery. Debra Lee Originals has no control over the USPS and your package once it leaves our shop. This means that your package should take approximately two weeks for delivery at the very soonest. For special or express orders Debra Lee Originals will send them via United States Post Office Monday–Thursdays ONLY! It takes three business days for USPS to deliver your package using this method. USPS Does not ship special or express delivery Friday and Saturday. Debra Lee Originals has no control over the USPS and your package once it leaves our shop. This means it can take your package up to five business days to be delivered. Please give yourself plenty of time to receive your Item from Debra Lee Originals. Any order refused and sent back because of shipping delays does not qualify for a refund. Debra Lee Originals ships WORLDWIDE!

Contact Information

Debra Lee Originals 1026 East 120 South Spanish Fork, UT 84660-2304

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