*PLEASE NOTE: If you are a resident of Virginia you will automatically be charged 6% sales tax through PayPal. Payment is expected within 48 hours or it will be cancelled. If you want to pay with a credit card but don’t have (or want) a PayPal account, never fear! PayPal lets you checkout without creating an account. Simply select the PayPal option when checking out, and click Pay Now. Look for the “Don’t have PayPal account” section at the bottom of the page. Click continue and go from there. NOTE: PayPal does NOT accept gift cards! Shipping I ship all orders by U.S.P.S. Priority mail small flat rate boxes, at a rate of $4.95. I try very hard to get them out the door within 24 hours. This means they should arrive at your door within 3 to 4 working days in most cases. Sorry but I don't have control over the post office times are an estimate. Express and Overnight delivery is not available-sorry! A tracking number is emailed to you when the order is shipped. You may then check the U.S.P.S. website for the status of your shipment. If you have less than 3 items and would rather I mail it in a padded envelope I will do so at a rate of $2.50. Just message me BEFORE you check out. I currently do not do international orders-sorry! Refunds and Exchanges I want everyone to be a happy customer! If for any reason you are dissatisfied with your purchase, please contact me about it via aftcra or at dashdivadesigns [!at] yahoo.com For returns, I’ll have you return it to me within 10 days, and then will refund the purchase price, minus shipping. Please package the return securely, and insuring it is highly recommended. Handmade jewelry can be delicate, so please treat it as such. Additional Policies and FAQs I will be glad to place an item on hold for you, just contact me at dashdivadesigns [!at] yahoo.com to set it up. Please purchase all held items within 72 hours. Custom orders are welcome! Payment of 50% is expected before any work begins. If you see something you want that is no longer for sale, let me know and I’ll try to recreate it. Or if you have an idea based on an item, I’ll give that a shot too. No jewelry style, design, photograph or information from this web site may be copied, reproduced or used without the expressed written consent of Dash Diva Designs. Permission is strictly prohibited.
Refund & Exchange Policy