Introduction

Hello! Welcome to Crochet Gift Solutions, LLC. We specialize in crochet gifts for all your special moments! We offer many unique gift solutions for all your gift giving needs! Please check back often. Additional items can be found at our main store located at www.crochetgiftsolutions.com All shop policies accepted with purchase.

Payment Policy

Payment is required at time of purchase. We accept PayPal. Idaho residents are responsible for sales tax. All shop policies are accepted with purchase.

Shipping Policy

Shipping timeframes are dependent on the number of orders in front of you -- generally orders will ship out within 3-5 business days, but may take up to 2 weeks to ship out. Custom order requests could take longer, depending on the size and scope of the project. For accurate shipping timeframes, please email us at crochetgiftsolutions@gmail.com. If you are under time constraints, please contact us BEFORE you order, so we can give you a fairly accurate estimate of the number of orders ahead of you and how long it will take your order to ship out. Crochet Gift Solutions, LLC primarily ships via USPS First Class Mail with tracking. If you wish to have your item received faster, please contact us for other shipping options and prices. Crochet Gift Solutions, LLC cannot guarantee a domestic received by date (delivery is up to the US Post Office), though we will guarantee to ship by the date specified in your purchase. Sometimes, when we print shipping labels, we find that shipping is less expensive than we thought. We do refund the postage overage whenever this occurs. International shipping is available for an extra cost. Buyer is responsible for all shipping charges, including custom fees (if any). Crochet Gift Solutions, LLC will ship by date specified, with tracking methods, though Crochet Gift Solutions cannot guarantee a specific received by date and will not be liable for items delayed in customs, due to weather, or for any other reason. If the international shipping price is not stated in the listing, please ask for us to calculate the shipping rates. International customers are responsible for any custom fees and any other delivery or shipping charges that may be incurred in transit. All shop policies accepted with purchase.

Refund & Exchange Policy

We want your shopping experience to be pleasant so please let us know if we may help you. Please keep in mind that colors may vary a little from what you see due to the differences in lighting when pictures are taken and variations in computer screen imaging. No refunds will be issued for untrackable items lost in the mail (unreceived by Crochet Gift Solutions) or items returned to us in unsellable condition. Crochet Gift Solutions strives to make you happy with your purchase. If, after you receive your item you are not happy, contact Crochet Gift Solutions within 2 business days from the date received as indicated by tracking. Item(s) must be returned in the same condition they were sent, within 1 week of receipt, as indicated by tracking, AFTER Crochet Gift Solutions has approved the return. Buyer is responsible for shipping both ways and must ship with tracking to ensure Crochet Gift Solutions receives it. Crochet Gift Solutions will process the refund once the item has been received and can confirm that the item is still in a sellable condition. NO REFUNDS FOR CUSTOM ORDERS! With custom orders, we will work hard to ensure the item is made to your specifications. However, due to the nature of a custom design, no refunds will be allowed. All policies accepted with purchase.

Other Policies

No free samples are provided of the finished product, though small 1-2" sized swatches of the stitch/yarn may be available upon request. Unused yarn is donated, on a quarterly basis, to the Assistance League of Boise. We generally have a box or two that can be donated, every few months. All shop policies accepted with purchase. As shop owner, I reserve the right to adjust policies at any time. Additional items found at www.crochetgiftsolutions.com

Contact Information

crochetgiftsolutions@gmail.com Additional items found at www.crochetgiftsolutions.com

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