Crafty Jeannette's Policies
Welcome to CraftyJeannette! I am excited to have you visit my Store. I sell handmade flowers that can be used on caps, hats, purses, scarves and more! In addition, I create unique wreaths and wall art that can be used for any area in the home. Special orders are available to create a custom piece just for you. Check out my facebook page: http://www.facebook.com/craftydivas.net.
I use Paypal, as many online sellers do. It is safe and very convenient way to buy online.
I make every effort to ship all orders within 3 – 6 business days. Large orders can take up to 2 weeks, depending on the order size. During the holidays and peak season, there may be delays. Once your order is processed, please allow an additional 3 – 6 days to receive your order in the mail. All packages are shipped First-Class Mail Parcel or USPS Priority Mail.
Refund & Exchange Policy
You can return most items within 30 calendar days of the original shipping date. In order to process your request efficiently, please contact me first before returning an item. Returns will only be accepted if they are returned in their original unused condition. I will not honor returns that have been altered in any way or have been damaged during shipping. Returns or exchanges are not accepted on: - Items returned after 30 calendar days from the original ship date. - Custom orders. - Items purchased on sale. Your refund will be credited to your PayPal account / credit card and will be the purchase price of the item, less the original shipping fee. Damaged products? If you receive a product that was damaged in shipping, please message me through Etsy within 48 hours of receipt so that I can resolve the issue for you.
All my items are handmade and therefore no two are identical. That means that each and every one is unique. That being said, please note that the product you order will vary slightly from the one pictured online. Please remember that my goal is to deliver a quality handmade product every time. Wholesale orders are available. Please contact me at firstname.lastname@example.org for more information and prices.
Please contact me at email@example.com if I can answer any questions.