CraftyCrawford's Policies
Introduction
NO INTERNATIONAL SHIPPING! All my items are protected under the Native American Arts and Crafts act of 1990 And come with a certificate of authenticity.
Payment Policy
I accept personal check money orders or paypal All items I offer for sale are legally taken and can be legally sold by myself according to the laws of the State of Idaho. I assume when you order an item from me that you can legally possess the item or items according to the laws of your state or country. Please note that if you order an item or items from me and you cannot legally possess it (them) according to the laws of your state or country, that Rain Warrior-Miilford and CHEROKEE SPIRITS will hold you responsible for any penalties and/or legal fees incurred by CHEROKEE SPIRITS or Rain Warrior In case of a return: Buyer must contact me within 3 days of delivery of problem Buyer pays return shipping and original shipping. All items returned are subject to a 15% restocking fee and must be returned within a week of purchase in the same condition as when sent from me. All items returned over 2 weeks there is a 35% restocking fee must be in same condition All items returned over 3 weeks are subject to a 55% restocking fee must be in same condition No refunds on Custom Orders I will work with you until I get the item right. Please note teeth and claws etc although sealed are fragile and can crack depending on humidity, temperature change and if dropped shatter. I do not guarantee my teeth to not crack, I take every step possible to seal them to help them last a lifetime but nature will do what it and I can't protect from acts of God.
Shipping Policy
I usually ship USPS unless otherwise stated, please contact me before purchase if you require and alternative method. NO INTERNATIONAL SHIPPING BY LAW do not order with an international shipping address or you will be refunded minus the processing fees my business is NOT refunded... This is usually around 30% so again DO NOT ORDER and try to get me to ship internationally.
Refund & Exchange Policy
All products are Native American made and will be accompanied by a certificate of authenticity which will bear my signature and enrollment number. I sell these items for spiritual use and connection to our roots. All items I offer for sale are legally taken and can be legally sold by myself according to the laws of the State of Idaho. I assume when you order an item from me that you can legally possess the item or items according to the laws of your state or country. Please note that if you order an item or items from me and you cannot legally possess it (them) according to the laws of your state or country, that Rain Warrior and CHEROKEE SPIRITS will hold you responsible for any penalties and/or legal fees incurred by CHEROKEE SPIRITS or Rain Warrior-Milford In case of a return: Buyer must contact me within 3 days of delivery of problem Buyer pays return shipping and original shipping. All items returned are subject to a 15% restocking fee and must be returned within a week of purchase in the same condition as when sent from me. All items returned over 2 weeks there is a 35% restocking fee must be in same condition. All items returned over 3 weeks are subject to a 55% restocking fee must be in same condition. No returns over 30days No refunds on Custom Orders I will work with you until I get the item right.
Other Policies
Exchange only on all returns or in-store credit must be in same condition as when shipped all packages are shipped insured. Is there up-keep to this product? As with all natural things they will want to deteriorate. The ultimate enemy of my products is MOISTURE! Bacteria live and breed in moisture and wet climates. To ensure your product has a long life do NOT allow it to get wet, a few rain drops wont hurt but I do NOT suggest showering, submerging, swimming, sweat lodging ect with any of these products. Warranty Rain Warrior's products are nature made. Claws break, teeth crack and bones chip. There is no warranty on the actual animal item,claw or tooth things. Everything possible to ensure this product lasts a very long time has been taken. So long as the product is taken care of in a respectful manner it should last a while. All claws are cleaned, polished and sealed as are all skulls bones etc. If buyer chooses for me to not seal the items it is at the buyers risk. All items ship insured if damaged by mail you will have to submit to me the required information for me to be able to refund you. With daily wear a clasp or string can breakIf this happens to you Rain Warrior will fix or replace it free of charge so long as the business is in standing. Cherokee Spirits will not replace claws/teeth etc. that are lost or broken when this happens as I can't be responsible for natural occuring wear on cord or life iteself. Some of my necklaces have lasted over 5 years on this cord. Cords are made of 100% natural cotton material NOT leather as leather breaks within 2 months of use and rots with body sweat. However if the buyer wants to pay more to have it strung on wire Rain Warrior will do so. Buyer will pay all shipping both ways to have any and all repair done. Please purchase insurance as Cherokee Spirits will not be held responsible for lost or damaged property in the mail. Again these are natural materials made by mother nature. Rain Warrior does her best to make all products carefully and will work with you to make sure you are not dissapointed but can not protect against lifes happenings. Thank you for understanding items are under warranty for 30 days after purchase. Necklace clasps and string I will repair again, so long as business is in business.
Contact Information
Thecraftycrawford@yahoo.com www.CraftyCrawford.com