Craftti 's Policies
Welcome to Craftti! Where I create beautiful handmade signs and decor. What can I make for you???
Payment is required at time of purchase ALL MY PRODUCTS HAVE THE COST OF SHIPPING INCLUDED IN THE PRICE
ALL MY PRODUCTS HAVE THE COST OF SHIPPING INCLUDED IN THE PRICE Please allow for 7-10 business days after order is placed for item/items to be shipped due to the handmade or customized nature of my items. Shipping will be done through FedEx ground unless customer specifies express shipping then USPS express will be used. Shipping is already included in my prices unless it’s expedited orders.
Refund & Exchange Policy
I gladly except returns or exchanges if customer is not happy with product. My customers are always my top priority and want to make sure each one is satisfied with their purchase. I can NOT except returns on ANY custom orders though. I will however be happy to give you a in-store credit or do my best to fix any problem you may have if you are not satisfied. Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please be sure to double check all spelling with any customized orders before sending. You will receive an email confirmation prior to me starting your board or sign to make sure I have everything correctly. After that there will be no changes allowed or cancellations.
Please email me at www.craftticrafts.com for any questions you may have or check out my store on Shopify... crafttiams.myshopify.com or please look for me on Facebook..facebook.com/craftti/