Payment Policy

~I accept payment via PayPal at the moment. ~Payment must be made in full and have cleared before the item is shipped. ~Payments are expected within 3 days of purchase unless you email me your circumstances prior to purchase.

Shipping Policy

~Shipping Methods~ ~Please remember that shipping and handling costs also cover the costs of packaging your item, etc... : ) All goods are shipped by USPS First Class Mail or USPS Priority Mail. An email notification will be sent to you when your order is on the way including a USPS Tracking number, when available. Shipping is usually done within 3 days of payment clearing unless otherwise noted. Shipping overages for International orders will be refunded since I may have over estimated shipping in my listings. ~Insurance ~ Insurance is available upon request for an additional charge. Goods lost or stolen are not refundable if shipping Insurance was not purchased when placing your order. Shipping is done to the address listed in your Etsy account when using direct checkout and PayPal account when paying through PayPal, please ensure your shipping address is correct before placing an order. ~Shipping timelines ~ Shipping timelines are based on the US Postal Service publicly available information, and are only for reference. As a shop owner I have no control over these. ~USA - First Class: 3-5 Business Days (standard) - Priority: 2-3 Business Days (additional cost applies) ~INTERNATIONAL - First Class: Varies per destination but average 10-30 Business Days - Priority: 6-10 Business Days (additional cost applies) When Customs clearance procedures are required, there may be delays beyond the original delivery estimates. ~Customs, Duty and Taxes ~ When ordering from UniqueCreationsByMe, you are responsible for assuring the product can be lawfully imported to the destination Country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination Country. Additional charges for Customs clearance must be borne by the recipient; UniqueCreationsByMe has no control over these charges nor can I predict what these may be. Customs policies vary widely from Country to Country; please contact your local Customs office for more information.

Refund & Exchange Policy

~I will stand behind my product, therefore, for any reason you are not satisfied with the product, or feel I have misrepresented my product, please contact me for a solution. ~Your happiness is very important to me. Please do not hesitate to contact me with any issues or concerns you have with your order. ~Please contact me promptly for a refund. Some of my items are seasonal and may not be refunded if not notified once you receive the item.

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