Clever Creations By Me's Policies
Welcome to Clever Creations By Me! I make Boutique Hair Bows, Tulle Wreaths, Tutu Easter Baskets, Lanyard Key Chains, Custom Orders! Something for everyone! Have a large order? Message me for a great deal!
Full payment is due for all custom orders BEFORE the item will be made. Once the item is paid for the order will be made and shipped in a timely fashion. If for any reason you place an order for an in stock item, I must get notification within 1 hour of purchase to be able to cancel the order. I generally package and purchase shipping labels within 30 minutes of an order being placed. After 1 hour no cancellation requests will be accepted. Absolutely no refunds or cancellations can be made on custom orders.
Shipments on in stock items will be made within 1 to 2 business days. Custom orders vary from 1-2 weeks before being shipped depending on if materials or on hand or need to be ordered. If you need an item by a certain date, please contact me before purchasing to make sure I can meet your deadline. Shipping costs vary based on location and size of packaging. Some of my larger wreaths have cost $20 to $30 to ship to certain regions of the U.S. Each listing is set up to calculate the shipping based on size and weight of the item by typing in your zip code. Please be aware of the shipping cost before making the purchase. I am not responsible for USPS shipping costs and cannot refund shipping costs after the fact.
Refund & Exchange Policy
Please review the description for the size of item before you purchase. I have descriptions in each listing, please contact me if you have questions. Inspect your package within 48 hours of delivery. If an item is damaged, please contact me within the 48 hours to make arrangements for an exchange. PICTURES WILL BE REQUIRED IF AN ITEM IS DAMAGED. No Refunds No Exchanges All sales are final! We strive to keeping our customers happy. If you are dissatisfied in any way with your order, please contact us before leaving feedback and allow us the opportunity to work with you to resolve any issues.
WREATHS: If placed outdoors, wreaths are subject to weather conditions, sunlight, etc, fading of materials can occur over time. I cannot guarantee how long your wreath will last if it is exposed to outdoor climate conditions including direct sunlight, poor weather, moisture, freezing temperatures, wind, or any other adverse climate condition. In severe weather, I encourage one to remove from elements. I carefully package each item for safe shipping so some tulle may be slightly out of place; however, they will return to their original shape with a little fluffing and adjusting.