Clay Bouquet Shop's Policies
I accept payments via Paypal, Stripe, Personal Check and US Postal Service Money Orders. A 50% deposit is collected with each signed contract, and the balance is due before shipping, after a final photo is sent. : )
Bouquets are custom made for each client, so they will be created in the order of the shipping date. US Orders will be shipped 2-3 weeks prior to the wedding date via express mail, arriving in 1-2 days. (Clients within driving distance of North NJ could pick up their orders in person if they prefer.)
Refund & Exchange Policy
A contract is created for each bouquet order... There are opportunities to make changes throughout the creation process. I provide a guarantee that the bouquet will be in perfect shape on your wedding day, due to a proprietary method I developed to keep the bouquet intact...provided care instructions are followed. However, if damage occurs during shipment, I would be happy to fix the bouquet for you and return it to you in time for your wedding.
I can be contacted here, at Jennifer@ClayBouquetShop.com, or via my website, www.ClayBouquetShop.com. I can also be called, between 1030 a ad 9 pm EST, on our home/studio line...973 750 1371.