ChristalDreamZ's Policies
Introduction
Welcome to ChristalDreamZ!!! Thank you for taking a look at my shop. I design and hand create my pieces with great love and care. I love making and wearing jewelry, so it makes what I do fun and easy! Most of my pieces are one-of-a-kind, but there are a few pieces that I have duplicates of but it's very rare. So you will definitely have your own unique piece.
Payment Policy
I currently accept PayPal. Paypal is quick, easy and protects us both. NOTE: You do not have to be a member of Paypal to use this option. If payment is not received within 3 days, the sale will be cancelled and the piece re-listed.
Shipping Policy
I will ship items within 1-2 days of payment. All items will be carefully packaged and sent via USPS first class with an e-mail shipment confirmation. *Please note: It normally takes 7-21 business days to ship to other countries. International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I am not responsible for those charges. For any additional information please refer to your local customs agency.
Refund & Exchange Policy
If you are unhappy with your purchase, please e-mail me and we will arrange an exchange. You will need to return the original item to me at your own cost. If you have questions about an item, please contact me before you purchase it. I want you to be happy! :-)
Other Policies
I am happy to make a custom order for you, if you need something in a specific color or length, please contact me and we can work something out! Many of my pieces can be altered ie. made longer, shorter, bigger, smaller etc, just let me know what you want, prior to purchasing and I'll do my best to make it happen. For earrings if you prefer sterling silver or hypo-allergenic Nickel free post please let me know. Thank you and happy shopping!