Introduction

Please allow up to 14 business days for production on your jewelry. We are a small shop and everything is handmade with love.

Payment Policy

We accept PayPal, Visa and Mastercard. Orders are not started until payment is received.

Shipping Policy

We ship every item in the USA - USPS First Class Mail, unless you upgrade your shipping in our shop to 2 day priority mail. Upgrading to 2 day priority mail does not cut down on production time. It simply means your item will be shipped quicker after the 7 day timeframe. International Customers: USPS First Class International for $10.00 or USPS International priority for $18.95. Insurance is required for $1.50 per $100 of merchandise. We are NOT RESPONSIBLE for any local taxes or tariffs. Duties, taxes, and other charges are not included in the item price or shipping. It is the buyer's responsibility. Please discuss shipping options with me before purchasing any item in our shop. 4charmedelements [!at] gmail.com or call 888-240-1395. Note for all International customers: You may also experience longer custom delays. It might take up to an additional 7-10 working days, or sometimes even 30 days depending on your location to receive your order. Once your order has been shipped out, I have no control over how long the post office may take to deliver your package.

Refund & Exchange Policy

Everything is handmade in our shop - Final sale on all jewelry.

Contact Information

Any questions, please contact us at samantha@charmedelementsjewelry.com

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