ChainMettle Jewelry's Policies
Thank you for visiting my shop! All items are wrapped in a padded jewelry box and packaged in a bubble envelope for safe travel. I ship all packages within 1-3 business days after receiving payment (excluding weekends and holidays) unless you have ordered a custom piece or the listing says otherwise. Let me know if you have a date by which you need your piece completed. I welcome feedback about anything you see here, so feel free to message me.
I accept credit and debit cards through Paypal.
Your items will be shipped in 1-3 business days upon receipt of payment unless it is a custom made piece or the listing says otherwise. Let me know if you have an urgent situation and we may be able to work out a shorter time frame. Shipping will be automatically calculated by Etsy. All orders come gift wrapped in a jewelry box and packed within a bubble mailer. US orders are shipped via USPS First Class or USPS Priority mail. International orders are shipped via USPS First Class International mail.
Refund & Exchange Policy
I want you to be completely satisfied with your purchase. If you are unhappy for any reason with your purchase please contact me immediately upon receipt of your item/s. I will do my best to work with you. Sales for custom made pieces are final due to the necessity of purchasing item-specific supplies and the labor involved in making an individualized piece. If you would like pictures during the process to ensure the piece is as you like, please let me know.
** Please read the sizing information in the listing! Some bracelets require extra length due to the width of the chainmaille weave. **
The easiest and quickest way to reach me is by email, firstname.lastname@example.org. I will return your email within a few (daytime) hours, even on weekends.