Cactus Scraps's Policies
Welcome Making my customer happy is my top priority from the items I make to the service I give through the transaction and after! Facebook Fan Page- http://www.facebook.com/pages/Cactus-Scraps/190932717591194 Shipping I ship as quickly as possible, always. My items are handmade and take time to create, if you need your items by a certain date please convo me before purchasing, I usually have a backload that can vary from a couple days to several weeks at any given time. Shipping charges are estimates only. If I've overcharged by more than $1 I will refund the extra. If there is an additional amount due I will invoice you for the additional owed, though this is uncommon. I do NOT try to make money off of shipping. Priority and Express mailing options are available, convo me if interested. Refunds and Exchanges Refunds are taken on a case by case basis. Custom Orders are NOT returnable or refundable. Please make sure when ordering a customized item your sizes, colors, and specifics are correct before production begins. My items are handmade with the greatest of care, and shipped just as carefully. I recommend insurance for higher price, or one of a kind items. If there is ANY problem with your items contact me right away. Additional Policies and FAQs See something you like in my store but want it different? Need a different color or size? Want it a different theme? Convo me, I will work with you to make sure you get what you want. Custom orders always welcome.
Refund & Exchange Policy