Payment Policy

Customize orders requires a down deposit of 20% which will be deducted from item price once order is ready.

Shipping Policy

Please ask about international shipping. All ready made items will be shipped within 2 business day. Customize orders are shipped within 2 to 5 days depending on requested item. Refunds do not include shipping and handling charges shown on invoice or packaging slip. Shipping charges for returns must be paid by the buyer Shipping and handling charges are non refundable , any amount refunded will not include the cost of shipping. Highly recommended when returning or exchanging to track your package and email tracking number to creative Freedom.

Refund & Exchange Policy

*Exchanges : If the item is defective, you must reach out within. 24 hours of receiving it and with a picture. We can replace it,in certain cases a full refund. You can email at *You can cancel a order within. 24 hours from purchase. Customize orders must be cancelled within 12 hours of request *No refunds.or exchanges for customized orders. *Sale items are final *Refunds are accepted for unopened items in orginally packing within 3 days of receiving. Please email.

Contact Information

Any questions or concerns, Instagram : creative_freedom_alarasi

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