Bound & Wound's Policies
I am a Freelance Writer and making these journals, I feel, goes hand-in-hand with my desire to create. I believe healing can come from writing your thoughts down on paper, sketching through your imagination and intuition. Creativity comes from the heart and soul. Our prices are reasonable and craftsmanship top-notch. Shipping times on pre-made items is within 1 to 2 business days and approximately 10 days on custom items.
Payment is required up front on all pre-made items. Custom items, depending on the level of diffculty, will normally be invoiced at the time of completion. If the custom request is extensive, a partial payment of half will be required at the initial request and the remainder upon completion.
Pre-made items will be shipped between 1 to 2 business days of receipt of the order. Custom orders will require approximately 10 days for completion of the order and shipped 1 to 2 business days following completion.
Refund & Exchange Policy
Refunds or exchanges on pre-made items will be handled on a case-by-case basis. Refunds or exchanges on custom made items will be made on a case-by-case basis. I want customers to be happy with their purchase and will endeavor to work out any situation, if possible.