Board Artistry's Policies
Welcome to our shop! We are sure you'll love these pens! They truly give the user a unique writing experience because they are functional works of art! Feel free to convo us if you have any questions.
All payments shall be US Dollars via Paypal. Payment is due at the time the order is placed. Sales tax is 6% on all Maryland orders to comply with Maryland State guidelines. Please note a Paypal account is not required to checkout via Paypal.
Each item is inspected before it is shipped and packaged so that no damage will happen during shipping, Unless otherwise specified US orders will be shipped within 1-2 days via USPS 1st Class Shipping with a tracking number provided. Priority shipping offers reasonable rates along with insurance and tracking and is available as an upgrade on all orders. Please convo the shop for a quote.
Refund & Exchange Policy
If you are not completely satisfied with your purchase then please contact us. We take pride in our quality of work and want each and every customer to be happy. Returns will be considered on a per case basis. In order for an item to be considered for return the following requirements need to be met: - The buyer contacts our shop within 2 days of receiving the item - The item is shipped back to us within 5 days it being received. (purchaser pays for return shipping) - The item is not damaged and in the same condition as when they received it. - The refund will be for the cost of the item only. No shipping charges will be refunded. - Once the item is received and inspected by our shop then a refund will be issued. Any package that is VERIFIED as lost by USPS will receive a refund.
Are you purchasing this pen for a gift? Gift wrapping is available upon request. All our pens are refillable using refills that are readily available at any office supply store and/or most big box retailers like WalMart. Please contact us if you are unsure which refill your pen requires.
Joe and Laurie Dietrich 533 Munroe Circle Glen Burnie MD 21061 boardartistry [!at] gmail.com