Big Little City Crafts's Policies
Big Little City Crafts' goal is to put the same diligence into customer service that we use in crafting our products. To this end, we have a "just ask" policy. We will strive to return any contact or inquiries in a timely manner.
Payment is easy! Use the Aftcra system for no-fuss payment.
Shipping is through USPS priority. We will send through flat-rate boxes so you're never surprised at checkout!
Refund & Exchange Policy
Customer service is important to us and we will happily refund/exchange any item you are unhappy with.