Big Little City Crafts' goal is to put the same diligence into customer service that we use in crafting our products. To this end, we have a "just ask" policy. We will strive to return any contact or inquiries in a timely manner.

Payment Policy

Payment is easy! Use the Aftcra system for no-fuss payment.

Shipping Policy

Shipping is through USPS priority. We will send through flat-rate boxes so you're never surprised at checkout!

Refund & Exchange Policy

Customer service is important to us and we will happily refund/exchange any item you are unhappy with.

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